Category: IT Management
- Choose your projects carefully ()
To us as IT managers running or reviewing projects, prioritizing viable initiatives is critical. Many projects appear promising initially but falter quickly due to predictable flaws. Below are key questions to ask early to separate the wheat from the chaff: First and foremost, projects must align with an organization’s strategic priorities to avoid wasted resources. […]
- RICE Scoring Model for Prioritization ()
RICE is a technique to decide which IT initiatives, product features, or tech upgrades deserve your team’s bandwidth. RICE is a quantitative framework to rank projects based on four factors: 1. Reach: How many users/customers will this impact within the timeframe? Example: A new SSO login feature impacts 10,000 monthly active users. 2. Impact: How critical […]
- Intro into ITIL books, ITIL Certification and Materials for Study ()
ITIL is a world-renowned IT framework dedicated mainly to IT Service Management (ITSM) and other management systems delivering business value to their customers. ITIL has provided thorough, practical, and proven guidelines for developing an IT service management system for the last 30 years. It has also promoted continuous development for enterprises using and providing IT-enabled […]