The balanced scorecard (BSC or BBS) is a strategic planning framework that companies use to assign priority to their products, projects, and services; communicate about their targets; and plan their routine activities.
The name “balanced scorecard” comes from the idea of combining strategic, operational, and financial measures to get a more “balanced” view of performance. The concept of balanced scorecard has evolved beyond the simple use of perspectives and it is now a holistic system for managing strategy. A key benefit of using a disciplined framework is that it gives organizations a way to visually “connect the dots” between the projects and programs, the KPIs, the strategic objectives, and the mission, vision, and strategy of the organization.
In my Telegram channel, you can find the first article on the BSC concept from Harvard Business Review from 1992.
To learn more about the modern approach to the BSC, there is a dedicated website.